Hi, I guess this would be the right forum topic to ask this question... How is it that you would not have some sort of guide to pronunciation and tones to get people started? I would think like in Mandarin, some discussion of the basics of the sounds of the language would be a good thing, right? Looking into it briefly (I just joined, and have been studying Mandarin for a number of months) I see that there is a different romanization scheme, and more tones than Mandarin. I guess I could go figure out all this stuff on my own, but It is pretty disapointing that you diddnt prepare any preliminary materials to give a grounding in this. I bet that if you spent half as much effort as the relentless email spamming every single day of the free trial, as well as cross marketing from ChineseClass101 offers to become Founding Fathers, and entreaties for us to further spam our friends, blogs, social networks with more advertising for you... you could have probably put together a nice series like ChinesePod's "Pinyin Program" or at least an interactive table of initials, finals and tones like I have seen on most websites for Mandarin!
Thanks,