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problem accessing lessons

amcgarrell9387
New in Town
Posts: 2
Joined: October 24th, 2010 4:25 pm

problem accessing lessons

Postby amcgarrell9387 » November 8th, 2010 11:01 pm

Hello, I need assistance. I am a basic member. I can access the survival lessons at home (the computer I registered with) but when I log in at work, I can't access any beyond the first 3. They are light-red-ed out (kinda like grayed out) and I can not select them. Does anyone have any idea why?

amcgarrell9387
New in Town
Posts: 2
Joined: October 24th, 2010 4:25 pm

update

Postby amcgarrell9387 » November 8th, 2010 11:04 pm

Forgot to add that when I hover over the play button it says "Upgrade to Basic or Premium to access these great resources." I am already signed on on my work computer though and I already have a basic account. What should I do?

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pgbowman
New in Town
Posts: 2
Joined: June 1st, 2010 9:15 am

Postby pgbowman » November 9th, 2010 1:29 am

Hi amcgarrell9387,

First of all, thank you for joining the site, and for your comments.

When you're at work, could you try logging out (hit the "Logout" button in the upper right hand corner)? Then sign in again by filling in the user name and password fields and clicking the sign in button next to the password field.

If you are still having problems after this, please let us know.

Thank you very much, and welcome to the site.

Sincerely,
Peyton

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